EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen.
It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
Why not download and try it – only 6mb – only $49.99!
EasyDesk helpdesk is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2008-12-19. The program can be installed on Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Windows CE.
EasyDesk helpdesk (version 1.9.6) has a file size of 4.56 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 565 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.